This message often confuses users. How do you upgrade to something that is already free? Why are key security features locked?
Upgrading unlocks several critical advantages for your endpoints. This message often confuses users
Upgrading to the full licensed version transforms the software into a Fabric Agent. This change unlocks a comprehensive suite of security tools: Without support, IT staff spend 18 hours debugging
An SME with 50 remote workers using basic FortiClient experiences a widespread VPN failure after a Windows update. Without support, IT staff spend 18 hours debugging. With the full free version and support entitlement, Fortinet provides a registry workaround and updated client DLL within 2 hours. : Includes Next-Generation Antivirus (NGAV)
What (Windows, macOS, Linux) are you running?
For many organizations and individual users, FortiClient is known as a reliable VPN client for connecting to FortiGate firewalls. However, what’s less commonly understood is that the free version of FortiClient exists in two tiers: the and the free full version (often called FortiClient Fabric Agent or the free endpoint protection version). Upgrading from the limited default install to the full free version unlocks critical security features and—crucially—access to technical support.
: Includes Next-Generation Antivirus (NGAV), web filtering, application firewalls, and anti-exploit protection.