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Clear out physical jams and perform a hard reset by holding the and Stop/Reset keys for 5 seconds.

Windows 10 (32/64-bit), Windows 11, macOS.

Instead, pick up your printer, find the real model number (usually a 4-6 character alphanumeric code starting with MG, TS, TR, or GX), and go directly to Canon’s official website. Once you have the correct name, you will be printing again in under five minutes.

If your computer reports the driver is missing even after installation: Update via Device Manager

Once you find this, . Common examples include "PIXMA G3110," "PIXMA G3310," or "PIXMA G3910."