The is your key to fulfilling the department’s mission of efficient, secure civic services. While the initial setup may seem technical, mastering the steps—from entering the correct StoreFront URL to executing a proper log-off—will save you hours of frustration and prevent security breaches.

This is the most common method for quick access.

Employees can access the same desktop environment, files, and applications they use in the office from anywhere in the world.

Open a secure web browser (such as Microsoft Edge or Google Chrome) and enter the official, designated Home Affairs Citrix URL provided by your IT administration. Always verify the URL structure and look for the padlock icon in the address bar to ensure you are not on a phishing site. Step 3: Enter Primary Credentials