According to Pertamina’s official statement, the pemberian struk bersifat opsional—meaning if you do not ask for it, the operator may not print it. However, in cases of dispute, lacking this document leaves you vulnerable. The receipt acts as:
The simple act of asking for, keeping, and verifying your receipt is no longer just a good habit—it is an act of self-protection. It is a citizen's right in the marketplace. So, the next time you fill up your tank, take the receipt. It might just be the most important piece of paper you get all week. struk spbu pertamina
A complaint with the proper supporting documents, especially the receipt, empowers Pertamina to process your report quickly, accurately, and fairly. It is a citizen's right in the marketplace
In recent years, Pertamina has moved toward a "cashless" and "paperless" ecosystem through the MyPertamina app . A complaint with the proper supporting documents, especially