: You are using an outdated version of the Service Tool. Switch to V5103 or newer. Error Code 002

: Widely cited as the most compatible version for the MG2400 and MG2500 series. Service Tool V4905 : A newer version often used for more recent Pixma models. Important Safety and Usage Tips

A Service Tool, also referred to as a “resetter” or “adjustment program,” is a specialized software application used to reset a printer’s internal error counters. Most often, it is used to clear the error (Error Code 5B00 or 5B02). Canon designs these tools for authorized service centers, not for general distribution to end-users.

Click to verify that the counter has dropped back down to 0. Completing the Reset