: Official firmware updates are typically distributed as a downloadable update tool from the manufacturer. Once downloaded, run the tool, follow the on-screen instructions, and do not disconnect the device during the update.
If you are experiencing issues with your NexDock 360, follow these steps to see if a firmware fix is available: Official Support Portal: Log in to your account at secure.nexdock.com nexdock 360 firmware update
The NexDock 360 has a dedicated charging port on the right side. Using the correct port is critical as they are not interchangeable. : Official firmware updates are typically distributed as
: If your connected device (like a Samsung phone) isn't displaying the correct resolution, you may need to use the Samsung Good Lock app rather than a dock firmware update. Troubleshooting Before Updating Using the correct port is critical as they
: The flashing utility requires a Windows 10 or 11 environment.