: Verify your physical cable connections. If using Ethernet, ping the scale's IP address from your Windows Command Prompt ( ping 192.168.1.150 ). Ensure your Windows Defender Firewall is not blocking outgoing traffic from ScaleManager. "Database Connection Failed" on Launch

These tools are often used for custom label formatting and "free format" designs. SiS2002 or Qload:

Upgrading from firmware v1.x to v2.x may reset all configuration settings. Back up your config file beforehand.

: A common utility used for creating and editing label formats specifically for Digi scales.