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Step 2: Install the Media Feature Pack (For Windows N/KN Users)

Change the to 12.0.0.0 (or 11.0.0.0 depending on what the app requires). Click OK .

Summary

Solution 2: Install Media Feature Pack (For Windows "N" Editions)

The app might need specific media formats that were officially supported by that generation of Windows Media Player. Why You See This on Windows 10 or 11

The search engine results were a graveyard. Official Microsoft links for legacy Media Players redirected to generic help pages or broken 404 errors. The software had been deprecated, folded into the "Windows Features" list, and then mostly forgotten.